The leading reporting app for Jira

When you sign up with eazyBI, you’re automatically enrolled on a free 30-day trial period.

Activating it is a breeze — just log into Jira, paste eazyBI Reports and Charts for Jira in the Find New Apps screen, click on Try it free, and see it installed. And voilà, you’re ready to take your reporting to the next level.

eazyBI is available on Cloud, and Data Center. While aligned with Atlassian’s cloud-first strategy, we offer the exact same core functionality on all these platforms (Learn more about differences here).

For Jira, you must purchase the app license that matches the highest Jira application tier. For example, if you have a 500-User Jira Software license, and a 20-Agent Jira Service Management license, your Jira apps must be at the 500-User level.

Cloud marketplace applications naturally match the tier of the host product within the cloud site and are unable to exceed the host product tier.

To find the price of the eazyBI for the Jira license, you can use the price calculator on this page.

No. Each JQL search or API request consumes some CPU and memory resources from Jira. Many users performing ad-hoc requests simultaneously could significantly impact Jira’s performance.

eazyBI gathers data via optimized API requests to collect data as quickly as possible with minimal impact on Jira performance. During the import, the data is transformed into an “analytical OLAP data cube”, a data structure that overcomes the limitations of relational databases and provides a rapid analysis of data.

Updates are automatic, usually once per day. On Jira Data Center, updates can occur even hourly or every 10 minutes. You can update data manually at any time or schedule imports to run during off-hours.

Any opened report or dashboard will instantly display the latest imported data, everywhere — in eazyBI, on Jira dashboards, or Confluence pages.

Each API request does consume some CPU and memory resources from Jira. However, eazyBI is designed to minimize its impact on Jira’s performance.

• eazyBI gathers data through optimized API requests that collect data as quickly as possible with minimal resource usage.
• eazyBI imports data incrementally, to further reduce the impact. Only new and updated issues are imported, and the import process usually takes just a few minutes.
• For larger instances, imports can be scheduled during off-peak hours to avoid any significant performance disruptions.

In Jira Cloud, eazyBI report processing is handled in the powerful eazyBI Cloud data centers, ensuring that there is no additional impact on your Jira Cloud instances.

For Jira Data Center users, eazyBI can be run in a separated child process with dedicated memory and process handling, or even on a separate dedicated node, significantly reducing its footprint on Jira’s overall performance.

MDX, or MultiDimensional eXpressions, is a universal standard developed by Microsoft for querying analytical data cubes efficiently. In eazyBI, MDX plays a crucial role in enhancing the flexibility and depth of data analysis.

While knowing MDX can significantly enhance your reporting capabilities, it is not a requirement for using eazyBI. You can build powerful custom reports without delving into custom MDX calculations. To get started, we recommend checking out the “First Steps With eazyBI” article or watching our tutorial on “How to create smart reports without MDX”

Just like formulas in Excel, using MDX makes your reporting much more powerful, offering limitless possibilities for data exploration and insight generation. Whether you choose to use MDX or not, eazyBI provides all the tools necessary for effective data analysis and reporting.

Yes, we have vast help & support resources available across different channels:

• Our extensive knowledge base includes detailed setup articles, how-to videos, webinars, use case examples, and presentations from the team and customers.
• You can reach out to our Support team via Contact with any technical or reporting questions.
• Speak to the active eazyBI community online.
• Get a vetted eazyBI partner via Partners to advise you on the best reporting structure and create it for you.
• Take self-paced learning courses in the eazyBI Learning Center.

Absolutely. eazyBI is SOC 2 Type II certified and was built with security best practice in mind (see our privacy policy here):

• Data is encrypted during transit and at rest.
• Account-specific data imports are stored in a separate database schema, isolated from other eazyBI accounts.
• eazyBI for Jira Data Center data is stored on our customers’ servers. We don’t use any external hosted services.
• eazyBI for Jira Cloud is hosted on Google Cloud Platforms. We take care of provisioning, monitoring, and managing virtual servers, as well as providing support to our subscribers. Customers can choose their data residency location from one of the following:
  • Europe (EU) europe-west1 data center in Belgium.
  • United States (US) us-east4 data center in Virginia, US
  • Australia (AU) australia-southeast1 data center in Sydney, Australia
• All incoming web requests are authenticated and authorized before gaining access to an account, as well as logged in the Jira server log directory so you can trace all user activity if needed.

For more information, read our Security page or contact us.