Customer Support Consultant
Your goal will be to help eazyBI users to learn and master eazyBI features and to help them become data analysis professionals.
Your main responsibilities will be:
- communicate with customers over e-mail, chat and screen sharing;
- understand customer data analysis needs and create sample eazyBI reports and calculation formulas;
- create and improve documentation pages and screencasts;
- perform on-line training.
You should have good writing and speaking skills in English. It is desirable to have a previous experience with data analysis tools and with customer support. Preference will be given to candidates who are located in Latvia.
You will get:
- an opportunity to work from home or any other place with Internet connection;
- a MacBook with everything you need to do your work;
- flexible working hours according to your preferences;
- an opportunity to visit international conferences where eazyBI team will participate.
Send an e-mail to email@example.com and tell why you would like to join the eazyBI team and tell about your previous experience and your skills.